JOB OVERVIEW
A sales assistant is responsible for contributing to the overall success of the branch, achievement of sales targets and execution of company initiatives, by delivering the highest level of customer service & advice, product & department knowledge and merchandising.
ROLE AND RESPONSIBILITIES
- Support the execution of the day-to-day sales, merchandising and promotional activities of the branch.
- Ensure excellent customer satisfaction, always!
- Develop appropriate product and specialty knowledge in order to provide customers with the most beneficial advice.
- Ensure that the sales floor is always fully stocked.
- Ensure the highest level of merchandising is maintained and that stock is rotated according to the first in, first out principle.
- Ensure products, shelves and merchandising aids reflect accurate pricing & descriptions.
- Perform stock counts, investigate discrepancies.
- Monitor stock condition, follow stock disposal protocol where necessary.
- Monitor stock expiry and rotation.
- Ensure the store, shelves and products always remain clean and presentable.
- Promotions:
- Develop functional & appealing displays.
- Convey the value and savings of the deals to customers.
- Actively promote company initiatives within the store
- Physically fit to lift moderately heavy to heavy items, bending and carrying items
SUPPORT ROLES (ADHOC)
- Assist with the receipt of stock and maintenance of the warehouse.
- Assist with cashier duties from time to time
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Matric certificate
- Basic computer literacy
- 3-5 years retail sales and merchandising experience
PREFERRED SKILLS
- Good organizational & planning skills
- Excellent inter-personal skills
- Excellent sales and customer service orientation
- Good communication skills
- Helpful by nature
- Proactive by nature
- Must have a high level of integrity and honesty